Surface book battery issues

The surface books battery life reflects its focus on being a laptop first, tablet second. Surface battery wont charge or surface wont run on battery. Ms power user has taken up the complaints of dissatisfied users. How to fix surface book 2 battery drain while gaming or in.

I wont detail the issue here, because i already covered it in another story. Microsoft says its fix for surface book, surface pro 4. Microsoft has confirmed that there are issues with the surface book 2 that can cause it to still drain the battery even when connected to power using the adapter that comes in. Sadly, it also struggles with a maddening battery drain issue during intense loads or when gaming, even while plugged in.

The microsoft surface 2 was manufactured by microsoft corporation and is the second generation of microsoft tablets. Microsoft investigating surface battery drain issues tom. The dock also houses the surface books primary battery and the lions share of its ports a point that further emphasises the focus on being a laptop first, tablet second. In fact, this particular surface book 2s battery indicator had a tendency to lag, showing 100 percent until suddenly flipping to 95 percent remaining on one of the batteries. The 15inch surface book 2 has a real problem with its power supply. The microsoft surface dock 3 issues and how to solve them. Microsoft will not fix power management issues with new. This setting is recommended in cases in which the device is continuously connected to power, for example when devices are integrated into kiosk. Battery swelling is not an uncommon issue across laptops, tablets, and twoinone devices. In the windows system, there is a great power management tool that allows you to learn more about your battery information and behaviour over time. Microsoft previously reported battery life based on the video playback. Battery report allows you to learn more about your surfaces battery information and usage history. Amid speculation about a possible surface allinone launch, microsoft has delivered updates to improve.

I am getting about 5 hours with windows hello turned off was actually never installed. Does the 15inch surface book 2 really have battery drain. Surface laptop 2 and surface pro 4 owners have taken to social media to complain about rapidly draining batteries. The battery 1 is located on the clipboard and the battery 2 is located on the keyboard.

These drivers and firmware are compatible with windows 10, including enterprise versions. Surface submitted 1 year ago by taintedkoala surface book 2 15 256gb hey guys, im having some battery drainage issues on my sb2 just hoping anyone else with the 15 can help me. The surface book 2 is sleek, svelte, and damn powerful. I have used several tools including powercfg options etc and noticed two main problems.

First, when sleeping, my surface book would drain large amounts while. New updates again target surface pro 4, book power issues. Microsoft surface book owners are reporting swollen. Some of the initial issues i had with the other surface book have cropped up from time to time as well.

Bulging battery in surface book, how to handle replacement. Battery limit option is a uefi setting that changes how the surface device battery is charged and may prolong its longevity. This firmware and driver package contains drivers for all of the components in the surface book, as well as updates to the system firmware that have been released via windows update. Users on reddit are also reporting that microsoft has managed to address the battery issues with surface pro 6 and others. Are there battery problems with surface book 2 and pro 56. Each surface book has two internal batteries, one how to fix bad surface. Surfaces updates and surface pro 7 battery issues borns. So i have been working hard trying many different things in order to fix my horrible battery life. Owners of a surface pro 7 now realize that the battery life of this model seem to be poor. Does the 15inch surface book 2 really have batterydrain. Most of ours will be used primarly docked during the day then portable after hours.

Make sure your surface is connected to the internet. Microsoft confirms surface book 2s power problem the verge. Starting this year, the tech giant changed this practice. In my opinion, surface users need a lot of tolerance in order to bear the troubles caused by these devices. Surface book, surface pro 4 firmware updates hit without batterydraining sleep fix microsoft remains silent on battery drain issues affecting its latest tablet and laptop. I can confirm that my surface book dropped 10% over night, it was shutdown at 100%. On a user asks why the battery life of the surface pro 7 is worse than that of the surface pro 6. And users have been reporting battery problems through the whole model range. A surface pro 4 or surface book would be put into sleep mode but its battery would keep on draining as though it was in use. If true, its a miracle in the ongoing surface battery debacle. Microsoft has responded to the issue and is currently investigating the issue. If youre having problems charging your surface book, make sure the clipboard is fully attached to the keyboard.

The core i7 version of the surface book 2 does bump up the battery from the original surface book to a 57. Surfacebook battery exploding general hardware forum. The firmware and driver update for microsoft surface lineup hasnt been without its own issues. Microsoft surface book battery replacement ifixit repair guide. The detach key has a flashing green light if the clipboard and keyboard are not connected properly. You may have a problem with your battery or with windows. Hello all i just got my surface book 2 and right out of the box i encountered an issue, when i pluged in the charger to the base of the machine, im getting a messaged on the battery indicator, that the battery is pluged in but not charging. Microsoft owns up to issues with the surface book and pro. If youre having wifi problems, go to surface cant find my wireless network save. Surface pro 4 and surface book 2 users have reported battery drain issues. Surface pro 4 and surface book 2 users reporting battery issues.

I just bought a surface 2 last night and there is an issue, i plug in the power cable, but when i see the battery. Yes, the bulging on the screen is usually due to a swelling battery inside. The second issue appears to be related to its unimpressive battery life. As it turns out, the battery on the surface book 2 will start draining at a rate of roughly 10% per hour if youre playing a game, like destiny 2, on the highest settings.

If youre having problems charging your surface book, make sure the clipboard. Batpower proe 2 es10b 148wh ms surface external battery for surface book 2 1 laptop 3 2 1 power bank surface pro x 7 6 5 4 3 2 rt go portable charger, usb qc 3. Look, i know this is really simplistic but, if you havent done a full shutdown and restart, do one. Read on for more information and how to generate and access the report. Some users have complained about the surface book 2 15 draining its battery while its plugged in during gaming. First, when sleeping, my surface book would drain large amounts while asleep. Download surface book drivers and firmware from official. Microsofts 15inch surface book 2 laptop suffers from battery drain during heavy gaming or gpu usage, a problem the verge first identified. Surface book 2 photo by vjeran pavic the verge microsofts 15inch surface book 2 laptop suffers from battery drain during heavy gaming or gpu usage, a problem the verge first identified.

So naturally im kinda freaked out that i just spent thousands on devices that wont last or may have battery issues. Surface book battery issues microsoft surface forums. Surface book, surface pro 4 firmware updates hit without. The battery in this device is not user replaceable and should only be replaced by microsoft or a microsoft. The problem is not necessarily the drain during sleep, but the overall battery life. Surface book 3 comes with intel ice lake cpus and nvidia gpus.

Surface book users also seeing the screens peeling off, bulging along the sides and keyboard dock. Battery limit setting surface surface microsoft docs. Surface book battery issues page 3 microsoft surface. Surface users are of course not new to battery life issues. Second, when using the surface book, my battery life was only around 56 hours. But the surface book and surface pro 4 are somewhat distinct, because they have long suffered from power management issues, namely waking up when supposedly asleep and running hot inside bags and cases.

Fix common surface problems using the surface diagnostic. It was launched on october 22, 20 and includes features such as upgraded processing power and screen resolution. Microsofts surface book 2 has been on the market for a few weeks now, letting potential issues and limitations be discovered. If youre having wifi problems, go to surface cant find my wireless network save all of your files and close all open apps and programs. Microsoft confirms surface book 2 battery drain problems. If the device is still within 3 years from the date it was bought, microsoft would offer a free replacement. In once instance, a user said their surface laptop 2s battery fell 20% after. How to troubleshoot surface battery drain issues love my surface. Microsoft has finally resolved surface pro battery issues. Microsoft phone support says its due to my misuse and.

Bad surface book battery life is frustrating because the windows 2in1 shouldnt have a problem lasting all day. It appears that the same issues have been carried through to the surface pro 5 and 6. Battery issues in surface book 2 microsoft community. Microsoft claims the surface book 2 battery can be replaced by microsoft authorized service providers.

Personally, ive reset my surface book twice, most recently about a week ago. The keyboard dock and tablet have individual batteries that offer radically different lives. The surface book 2 can be turned on with only 1 battery if its detached. With the surface pro 4, there are complaints that the battery is simply discharging too quickly. Cumulative and current firmware and drivers for the surface book. The culprit behind this issue is the surface pro 4s processor which is also the processor of the surface book and numerous other nonmicrosoft devices the intel skylake chipset. If it still wont charge, remove the clipboard and clean the connectors. Guide to help you replace a worn battery in the screen of a surface book. However, if the device is connected to the keyboard, both batteries should have an appropriate amount of charge to power up the device. Sadly, it also struggles with a maddening battery drain issue during intense loads. I just did the firmware update from12716 it said that it would fix some battery issues.

We have a surface pro 4, and about 15 surface books in our inventory most are starting to see this issue, after about a year and a half. Users on reddit are also reporting that microsoft has managed to address the battery issues with surface pro 6. Hi all, i am still suffering from extreme battery problems on my surface book i7, dgpu. Surface pro 4 battery issues on microsofts answer forum 1, 2, reddit and tweets to us, some users have also documented the battery draining issue with their surface pro 4. How to fix bad surface book battery life gotta be mobile.